Several months ago I checked a few places out to a just a couple of hats, polo shirts & coffee mugs made up of who I am in the hobby. End up using Vistaprint in Lexington, MA. Their web site provided great customer user tools to design your own product. Various ways to make a payment. I chose the mail in check method. Several choices in shipping options. You will get an e-mail letting your know at what stage your order is at. If you e-mail the customer service you will get a reply! My experiences as follows. I ordered two embroidered hats and all arrived in a reasonable amount of time. One I did not like because the image was crooked. E-mailed Vistaprint on my complaint and they rushed a new hat and shipped it UPS 2nd Day Air all free! I ordered 2 polo shirts and they never arrived. Was tracking the package and at point they were either lost or delivered to the wrong location. E-mail sent to Vistaprint and they rushed a replacement order sent UPS 2nd Day Air all free. But out of that order I did not like one polo shirt because the image was crooked. Once again I e-mailed Vistaprint and they replaced the shirt sending it UPS 2nd Day Air. At that point they wanted me to send in the defective shirt to the quality control department. So I did along with the hat and a good note. See I have 30 years in the commercial industry to back up my judgements! I also ordered 4 custom coffee mugs and all came out perfect. If you choose to use Vistaprint do a small order first because after that they give you a 25% coupon on your next order. That savings add up! Even though I had a few bumps in the road on getting my hats and polo shirts I am get to have them. It is cool to show off who you are in the radio communications hobby. Not too many folks in town are involved like I am. Folks look and wonder, lol!

Vistaprint - http://www.vistaprint.com


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